Hospitality Buffet

1. Patience If you deal with customers on a daily basis, be sure to stay patient when they come to you stumped and frustrated, but also be sure to take the time to truly figure out what they want — they’d rather get competent service than be rushed out the door! 2. Attentiveness What are your customers telling you without saying it? 3. Clear communication skills When it comes to important points that you need to relay clearly to customers, keep it simple and leave nothing to doubt. 4. Knowledge of the Product Without knowing your product from front-to-back, you won't know how to help customers when they run into problems. 5. Ability to use positive language Without positive language: “I can’t get you that product until next month; it is back-ordered and unavailable at this time.” With positive language: “That product will be available next month. I can place the order for you right now and make sure that it is sent to you as soon as it reaches our warehous...

As a Food and Beverage cost controller, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the f&B controlling and pricing aspects. Additionally responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire hotel . He/she also changes the price of menus items based on the costing information they collect and also actively take part in engineering the menu in terms of the pricing. F&B Cost Controller Duties and Responsibilities: Able to effectively control the Food & Beverage Cost. Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency. Prepare variance analysis for food & beverage and communicating with relevant parties. Update and maintain receipts into the systems (FMC). Check and verify voids in the POS systems. Check and verify ...

Ingredients 2 oz (60 ml) silver tequila 1 oz (30 ml) sweet red vermouth dash of freshly squeezed lime juice Method Step 1 In a shaker,combine all ingredients. Shake well and strain mixture into old-fashioned glass filled with ice. Step 2 Garnish with maraschino cherry and orange slice.

1 cup orange juice (freshly squeeze) ⅓ cup vodka 1 ½ ice to taste sugar (optional)

1 large egg ¼ cup milk (or heavy cream) ¾ cup cubed white sandwich bread (crusts removed) ½ pound ground pork 1 garlic clove (minced) ⅛ teaspoon ground allspice ⅛ teaspoon black pepper (ground) ¾ teaspoon salt 1 teaspoon baking powder ½ pound ground beef (85% lean) ½ cup ketchup ½ cup dark brown sugar 2 tablespoons water 1 ½ tablespoons cider vinegar 2 teaspoons worcestershire sauce 1 tablespoon shallot (finely grated, from one shallot) 1 small clove garlic (minced) ⅛ teaspoon black pepper (ground) ½ teaspoon salt add parsley (finely chopped, if desired)