Monday, September 2, 2019

SOP – Housekeeping – Trolley or Maids cart setting


  • Houseman / Housemaid sets his trolley as per the standard, like bed sheets in one shelf, towels in another, bathroom amenities in a separate drawer.
  • Maids cart can be compared as a giant tool box, It should be stocked with all the required amenities to complete a complete shifts room cleaning.
  • The maids cart should be spacious enough to carry all the required supplies for one shifts work.
  • The cart should be light weight, easy to clean and easily maneuverable.
  • The cart has to be always well organized and well stocked before starting each shift.
  • A well stocked maids cart will avoid unnecessary trips to the floor pantry.
  • The amount of supplies loaded on to the cart depends upon the number of rooms, type of rooms to be serviced on the assigned floor.
  • The carts are normally stocked from the floor pantry.
  • Never over stock or under stock the cart: Overstocking will increase the risk of accidents or damage to the supplies. Whereas under stocking can slow down the efficiency of cleaning because of the regular trips to the floor pantry to collect the required items.
  • Record the items loaded on the cart on the Room assignment sheet.
Few examples of supplies loaded on the maids cart:
  1. Shampoo
  2. Moisturizer
  3. Mouthwash
  4. Foam bath
  5. Sewing kit
  6. Shower cap
  7. Shoeshine
  8. Detergent
  9. Loofah
  10. Disposal bag
  11. Toilet rolls
  12. Tissue box
  13. Soap dish
  14. Bath towel
  15. Hand towel
  16. Face towel
  17. Bathmat 
  18. Bed spread
  19. Pillow covers etc.
The cleaning supplies are kept is a separate hand caddy, Below are few items stocked on the hand caddy.
  1. Toilet cleaning solution
  2. Bowl brush
  3. Toilet brush
  4. All-purpose cleaner
  5. Cleaning clothes
  6. Rubber gloves
  • On one end of the cart there will be a bag for storing the dirty / soiled linens.
  • There will be a garbage bag in one corner of the maids cart with a lid on it.
  • Once the shift is over the maids cart / maids trolley to be moved back to the floor pantry and all the shelves to be locked. 

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