Inseparablility
Perishability
High unstable demand
Variability
Motivation
Dominant role of intermediates
Brand marketing
Emotional marketing
Affinity marketing
No ownership
Monday, August 17, 2020
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GUEST CYCLE 4 Stages and Diagram In the hotel industry, the sequence of service is a structured approach to delivering exceptional guest e...
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An item left behind by guest either in the room or in public area identified by any staff and brought under the notice of Housekeeping ... -
1) Greeting and Seating: Guest should be greeted and welcome with recognition, And should be helped with their coats and bags. All...